FAQ
Honest answers to common questions.
Search the list, jump to a category, or just call us. We read every email and answer every text.
Photo needed
Crew member chatting with a customer in their doorway. Clipboard or phone in hand, friendly body language. Mid-conversation, authentic. Not a posed handshake. Daylight.
How it works
Call or send a note. We line up a drop time, bring the trailer to your driveway, leave it. You fill it on your own time. When you're done, you let us know and we come pick it up.
3, 5, or 7 days depending on the tier you pick. If you need it past day 7, extra days are $35 each on any tier — just tell us when we book.
Sometimes, if the trailer's free. John runs this around a day job, so we can't promise same-day. Call and we'll tell you the truth about the next open slot.
Pricing
Three rental lengths: $425 for 3 days, $525 for 5 days, $595 for a week. Each includes 1 ton (2,000 lbs) of debris, drop-off, pickup, dump fees, and sales tax. Need it longer? Extra days are $35 each.
No. The tier price covers a standard household load. Add-ons (mattresses at $25, freon appliances at $40, weight over a ton at $95/ton) are all posted on the pricing page. We'll flag any of these on the booking call.
After we pick the trailer back up. No deposit. Cash, Venmo, Zelle, check, or card all work.
What goes in
Furniture, appliances, household junk, yard waste, renovation debris. Most of what you'd put in a dumpster, with some exceptions.
Hazardous materials (paint, chemicals, fuels, oils), asbestos, medical waste/sharps, propane tanks, and anything radioactive. Tires are technically allowed but priced as add-ons ($10 car, $20 truck). Concrete, brick, or dirt: call first — that's a heavy-materials job.
Mattresses go in fine — $25 each for the NY recycling fee. Same for box springs ($20). Fridges, freezers, and AC units with refrigerant are $40 each for separate disposal. Hot tubs, pianos, and pool tables need a heads-up on the call.
Drop & pickup
Driveways, alleys, side yards, contractor job sites. We need roughly 12 ft wide by 25 ft long of clear, level ground to safely drop and pick up.
Yes, that's the model. We drop a trailer and pick it up. We're not a loading crew. It keeps the price low and the booking simple.
About 30 minutes around Halfmoon, NY. That covers Clifton Park, Mechanicville, Saratoga Springs, Latham, Cohoes, Albany, Schenectady, Troy, and the towns in between. Outside that, call and ask.
Trust & safety
Yes — fully licensed NY LLC with $1M general liability and commercial auto. We'll email a certificate of insurance to your HOA or property manager before we drop if they ask for one.
John, the owner. He drops the trailer, he picks it up, he answers the phone. No call center, no quote-tool bot.
Driveways with cracks or soft asphalt are the main risk. We'll look at the spot before we drop it. If we agree it's fine and something happens, we carry general liability for it.

Still don't see your question?
We answer texts faster than emails. Try us.